Restaurant Operations Manager

2 weeks ago


Banbury, Oxfordshire, United Kingdom EG Group Full time
About the Role

We are seeking a highly skilled and experienced Restaurant General Manager to lead our KFC restaurant in Banbury. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of food quality and safety.

Key Responsibilities
  • Manage the restaurant's performance, including sales, customer satisfaction, and employee engagement.
  • Coach, train, and develop your team to ensure they have the skills and knowledge needed to succeed.
  • Deliver on key performance indicators (KPIs) to ensure the restaurant meets our high standards.
  • Perform administrative tasks to maintain a functional and efficient restaurant.
  • Run the shop floor to a high standard, ensuring a memorable customer experience.
  • Manage the recruitment process to bring in top talent who embody our core values of smart, heart, and courage.
What We Offer

We take pride in our people and offer a range of benefits to support their well-being and career development. These include:

  • Over 200 discounted brands, including fashion, fitness, and groceries.
  • Gym discounts of up to 25%.
  • A free meal every shift, and 25% staff discount.
  • 24/7 wellbeing support.
  • Cashback on everyday essentials.
  • Access to our Employee Assistance Platform for support on health, social, family, and wealth.
About Us

KFC is a global brand with a rich history, and we're proud to be part of the EG Group family. We're committed to providing a unique and inclusive work environment where our people can thrive and grow. If you're passionate about delivering exceptional customer experiences and leading high-performing teams, we'd love to hear from you.



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