Restaurant Operations Manager

2 weeks ago


Banbury, Oxfordshire, United Kingdom EG Group Full time
About the Role

We are seeking a highly skilled and experienced Restaurant General Manager to lead our KFC restaurant in Banbury. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of food quality and safety.

Key Responsibilities
  • Manage the restaurant's performance, including sales, customer satisfaction, and employee engagement.
  • Coach, train, and develop your team to ensure they have the skills and knowledge needed to succeed.
  • Deliver on key performance indicators (KPIs) to ensure the restaurant meets our high standards.
  • Perform administrative tasks to maintain a smooth and efficient operation.
  • Run the shop floor to a high standard, ensuring a memorable customer experience.
  • Manage the recruitment process to bring in top talent who embody our core values of smart, heart, and courage.
What We Offer

We take pride in our people and offer a range of benefits to support their well-being and career development. These include:

  • Over 200 discounted brands, including fashion, fitness, and groceries.
  • Gym discounts of up to 25%.
  • A free meal every shift, and 25% staff discount.
  • 24/7 wellbeing support.
  • Cashback on everyday essentials.
  • Access to our Employee Assistance Platform for support on health, social, family, and wealth.
About Us

KFC is a global brand with a rich history, and we're proud to be part of the EG Group family. We're a company that values individuality and encourages our people to bring their unique perspectives and ideas to the table. If you're passionate about delivering exceptional customer experiences and driving business growth, we'd love to hear from you.



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