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Restaurant General Manager

2 months ago

Banbury, Oxfordshire, United Kingdom EG Group Full time
About the Role

We are seeking a highly skilled and experienced Restaurant General Manager to join our team at EG Group. As a Restaurant General Manager, you will be responsible for leading a high-performing team and driving business growth in our KFC restaurants.

Key Responsibilities
  • Leadership and Team Management
    • Manage and motivate a team of restaurant staff to achieve exceptional customer service and sales results.
    • Develop and implement strategies to improve team performance and engagement.
  • Operational Excellence
    • Ensure the restaurant operates efficiently and effectively, meeting high standards of quality and customer satisfaction.
    • Monitor and analyze sales data, customer feedback, and other key performance indicators to inform business decisions.
  • Customer Focus
    • Develop and implement customer-centric strategies to drive sales growth and improve customer satisfaction.
    • Ensure that all customer interactions are positive and memorable.
  • Business Development
    • Identify and capitalize on opportunities to drive business growth and improve profitability.
    • Develop and implement plans to increase sales, improve customer loyalty, and enhance the overall customer experience.
Requirements
  • Leadership Experience
    • Proven track record of leading high-performing teams and driving business growth.
  • Operational Expertise
    • Strong understanding of restaurant operations, including menu management, inventory control, and staff scheduling.
  • Customer Focus
    • Excellent customer service skills and ability to develop customer-centric strategies.
  • Business Acumen
    • Strong analytical and problem-solving skills, with ability to interpret data and make informed business decisions.
What We Offer
  • Competitive Salary and Bonus Scheme
    • Attractive salary package, including a quarterly bonus scheme.
  • Opportunities for Career Development
    • Training and development opportunities to help you grow your career.
  • Benefits Package
    • Comprehensive benefits package, including health insurance, pension scheme, and employee assistance program.