Restaurant Operations Manager

2 weeks ago


Banbury, Oxfordshire, United Kingdom EG Group Full time

Role Overview

The Restaurant General Manager at EG Group, in partnership with YUM, plays a pivotal role in the success of our KFC restaurants. This leadership position demands a unique blend of business acumen, operational expertise, and a passion for delivering exceptional customer experiences.

Responsibilities

As a Restaurant General Manager, you will be responsible for driving business growth, improving operational efficiency, and fostering a culture of excellence within your restaurant team. Key responsibilities include:

  • Managing restaurant performance and implementing strategies to drive sales and profitability
  • Coaching and developing team members to enhance their skills and job satisfaction
  • Ensuring compliance with company policies, procedures, and regulatory requirements
  • Leading by example, demonstrating a strong work ethic, and promoting a positive team culture
  • Analyzing sales data and customer feedback to inform business decisions and drive customer satisfaction

Key Qualifications

To succeed in this role, you will possess:

  • A proven track record of leadership and management experience in the food service industry
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire team members
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed business decisions
  • Flexibility and adaptability, with the ability to work in a fast-paced environment and prioritise multiple tasks
  • A passion for delivering exceptional customer experiences and driving business growth

Benefits

As a Restaurant General Manager at EG Group, you will enjoy a comprehensive benefits package, including:

  • A competitive salary and bonus structure
  • A range of employee benefits, including health insurance, pension schemes, and access to training and development programs
  • Opportunities for career progression and professional development
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration


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