Restaurant Operations Manager
2 weeks ago
Role Overview
The Restaurant General Manager at EG Group, in partnership with YUM, plays a pivotal role in the success of our KFC restaurants. This leadership position demands a unique blend of business acumen, operational expertise, and a passion for delivering exceptional customer experiences.
Responsibilities
As a Restaurant General Manager, you will be responsible for driving business growth, improving operational efficiency, and fostering a culture of excellence within your restaurant team. Key responsibilities include:
- Managing restaurant performance and implementing strategies to drive sales and profitability
- Coaching and developing team members to enhance their skills and job satisfaction
- Ensuring compliance with company policies, procedures, and regulatory requirements
- Leading by example, demonstrating a strong work ethic, and promoting a positive team culture
- Analyzing sales data and customer feedback to inform business decisions and drive customer satisfaction
Key Qualifications
To succeed in this role, you will possess:
- A proven track record of leadership and management experience in the food service industry
- Excellent communication and interpersonal skills, with the ability to motivate and inspire team members
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed business decisions
- Flexibility and adaptability, with the ability to work in a fast-paced environment and prioritise multiple tasks
- A passion for delivering exceptional customer experiences and driving business growth
Benefits
As a Restaurant General Manager at EG Group, you will enjoy a comprehensive benefits package, including:
- A competitive salary and bonus structure
- A range of employee benefits, including health insurance, pension schemes, and access to training and development programs
- Opportunities for career progression and professional development
- A dynamic and supportive work environment, with a focus on teamwork and collaboration
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