Central Payments Coordinator

2 months ago

Leeds, Leeds, United Kingdom Leeds City Council Full time
Job Title: Financial Management Officer

Job Summary:

We are seeking a highly skilled Financial Management Officer to join our Central Payments Services team. As a key member of our QA team, you will be responsible for ensuring the accuracy and efficiency of our payment processes.

Main Responsibilities:

  • Authorizing high-value invoices and ensuring accurate payment processing.
  • Producing and checking reports for potential payment errors and taxation queries related to CIS.
  • Resolving invoice queries and working with high levels of accuracy for tasks such as checking documents and recording numerical and alphabetical information.
  • Working independently, managing your own workload, and using your initiative to adhere to time scales and deadlines.
  • Preparing invoices for manual processing and monthly reconciliation of transactions within the control account.
  • Recording payment errors and dealing with the recovery of these payments.
  • Dealing with complex queries, both written and verbal.

Requirements:

  • Well-developed interpersonal and communication skills, including face-to-face, telephone, and written communication skills.
  • Ability to work with multiple teams and contribute to their development with suggestions for new ways of working.
  • Ability to work on your own and use initiative to adhere to time scales and deadlines.
  • Knowledge of the applications, systems, and IT programs utilized by the service and being able to accurately record and retrieve information.
  • An understanding of the importance of providing excellent customer service and experience of dealing positively with challenging situations.

Essential Behavioural and Other Characteristics:

  • Understand and embrace Leeds City Council values and behaviors and codes of conduct.
  • Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth, and Zero Carbon.
  • Able to understand and observe Leeds City Council equality and diversity policies.
  • Carry out all duties having regard to an employee's responsibility under Health and Safety Policies.
  • Willingness to actively participate in training and development activities.
  • Flexible and adaptable to change to assist other services as required commensurate to grade.
  • Participate in appraisal, training, and development activities.
  • Aware of and comply with Leeds City Council policies and procedures.
  • Aware of and support difference ensuring equality for all, working in an anti-discriminatory manner, upholding equality & diversity.
  • Recognize and appropriately challenge any incidents of racism, bullying, harassment, victimization, and any form of abuse, reporting any concerns to the appropriate person.
  • The Council has adopted a flexibility protocol, and the role will be expected to work within these parameters.

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