Complaint Resolution Expert
2 weeks ago
About the Job:
We are currently recruiting for a Quality Engineer to join our client's team in Leighton Buzzard. This role is ideal for someone who has a passion for quality and wants to work in a fast-paced environment. As a Quality Engineer, you will be responsible for ensuring that all products meet the highest quality standards, handling customer complaints, and leading a team of engineers.
Key Responsibilities:
- To lead a team of engineers in providing quality product support to customers
- To handle customer complaints and ensure timely resolution
- To conduct root cause investigations and implement corrective actions
- To review changes and new equipment approvals to ensure compliance with quality standards
- To support internal audits and provide feedback to the team
- To produce reports as needed to management
Requirements:
- Experience in Quality Engineering
- Excellent communication and leadership skills
- Ability to analyze complex problems and implement solutions
- Strong attention to detail and reliability
Salary: £50,000 per annum, depending on experience
Benefits:
- Competitive salary
- Generous holiday entitlement
- Pension scheme
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