Client Support Expert

2 months ago


Great Yarmouth, Norfolk, United Kingdom beBee Professionals Full time £22,000 - £28,000

We are seeking a Client Support Expert to join our team in Great Yarmouth, UK. As the primary point of contact for customers, you will handle incoming queries, provide accurate information, and resolve issues efficiently.

Key Responsibilities:

  • Manage customer interactions via phone, email, and chat.
  • Offer product and service information, and resolve customer complaints.
  • Process customer orders and maintain accurate records.
  • Collaborate with other departments to ensure customer satisfaction.

Requirements:

  • Previous customer service experience is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries with attention to detail.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.

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