Senior IT Support Specialist
1 month ago
FluidOne is seeking a highly skilled and experienced 3rd Line IT Engineer to join our team. As a key member of our technical support team, you will be responsible for resolving complex technical issues and providing technical leadership to our team members.
Key Responsibilities:- Resolve 3rd line technical support cases with speed and accuracy
- Provide technical guidance and support to team members
- Manage and maintain our clients' IT infrastructure, including servers, networks, and cloud services
- Strong understanding of server and virtualization technologies, including Windows Server, ESXi, and Hyper-V
- Expertise in networking, including firewalls, switching, and routing
- Working knowledge of Microsoft technologies, including Azure, Azure AD, and Intune
- Experience with backup and disaster recovery technologies, including Veeam and Azure Backup
- Ability to carry out diagnostics verbally and/or remotely
- Proven experience in a similar role
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
If you are a motivated and experienced IT professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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