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Spa Operations Manager
2 months ago
About the Role:
We are seeking a highly skilled and experienced Spa Supervisor to join our team at Guildford Harbour Hotel. As a Spa Supervisor, you will play a key role in ensuring that our guests receive exceptional service and have a memorable experience in our spa.
Key Responsibilities:
- Assist the Spa Manager in overseeing the day-to-day operations of the spa, including managing staff, scheduling, and inventory.
- Provide exceptional customer service to guests, ensuring that their needs are met and exceeded.
- Lead and motivate the spa team to deliver high-quality treatments and services.
- Develop and implement strategies to increase revenue and improve customer satisfaction.
- Collaborate with the spa team to create a positive and inclusive work environment.
Requirements:
- Previous experience in a spa or hospitality management role.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of spa operations and management principles.
- Strong problem-solving and analytical skills.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Access to ongoing training and education.