Membership Sales Representative

4 weeks ago


Guildford, Surrey, United Kingdom Guildford Harbour Hotel Full time

Role Overview

We are seeking an exceptional Sales and Membership Coordinator to join our team at Guildford Harbour Hotel. As a key member of our HarSpa team, you will be responsible for driving sales, engaging new and existing members, and providing exceptional customer service.

About the Role

This is a full-time role with flexible hours in line with the spa opening times. You will be working closely with the Spa Manager to look after our spa membership database and assist with Duty Management shifts and cover the main HarSpa reception desk.

Key Responsibilities

  • Drive sales and engage new and existing members through interactions and events
  • Assist the Spa Manager with membership database management
  • Work alongside the Club Manager and Supervisory team to cover Duty Management shifts
  • Provide exceptional customer service and support to members and guests

What We Offer

At Guildford Harbour Hotel, we are committed to providing exceptional hospitality and creating a vibrant and enjoyable working environment for all our team members. As a Sales and Membership Coordinator, you will receive:

  • Excellent progression opportunities within the Harbour Hotels Group
  • Individual and bespoke career and progression pathways
  • Competitive salary and benefits package
  • Unique on-the-job training and development opportunities
  • Access to an exciting benefits and discount platform
  • Employee Assistance Program
  • Stylish boutique uniform and meals included while on duty
  • Use of the HarSpa facilities

Requirements

To be successful in this role, you will need:

  • Previous experience in a similar environment or role within fitness and beauty facilities
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet targets
  • Basic IT skills and knowledge of membership database systems

How to Apply

If you are a motivated and enthusiastic individual with a passion for sales and customer service, please submit your application with a full and up-to-date CV.



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