Customer Experience Coordinator

4 days ago


Kirkcaldy, Fife, United Kingdom Arnold Clark. Careers Full time

Auto Service Coordinator Job - Competitive Salary

About Us

At Arnold Clark Careers, we pride ourselves on delivering exceptional customer experiences. We're seeking an Auto Service Coordinator to join our team in Kirkcaldy, offering a rewarding career opportunity with a competitive salary of £28,000 - £38,000 per annum.

Job Description

This exciting role involves managing service delivery across our Kia branch, ensuring all customer requirements are met efficiently and professionally. Key responsibilities include:

  • Delivering exceptional customer experiences.
  • Liaising with the workshop and bodyshop to progress work through the system.
  • Managing computer-based jobs, purchasing, and invoicing processes.

We're looking for an enthusiastic and organized individual with excellent communication skills. If you have a passion for customer service and enjoy creating positive outcomes, this role could be perfect for you.

Benefits include 33 days' holiday allowance, generous retail discounts, private healthcare, Simplyhealth, pension scheme, maternity and paternity packages, and opportunities for training and progression.

Full-time, Monday to Friday 8am-5:30pm, with rotational Saturdays.



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