Casino Performance Leader

17 hours ago


Leicester, Leicester, United Kingdom Rank Group Full time
About the Role

The Casino Manager will be responsible for leading a team of multi-skilled employees to deliver the Grosvenor brand experience across gaming, leisure, and food and beverage. You will work closely with the General Manager to develop and implement strategies to drive sales, control margin and costs, and improve casino profitability.

Key Responsibilities
  • Develop a strong team of employees to ensure delivery of the Grosvenor brand experience.
  • Deliver an excellent product and customer experience while upholding safer gambling principles.
  • Drive casino performance through a balanced scorecard of targets covering finance, customer service, and team metrics.
  • Champion and role model our values of Service, Teamwork, Ambition, Responsibility, and Solutions.
What We Offer
  • A competitive salary: £50,000 - £70,000 per annum (dependent on experience).
  • A share of tips.
  • 28 days annual leave increasing with service.
  • Balanced 40-hour work week.
  • Life cover and private medical insurance.
  • Contributory Pension Scheme.
  • 50% off all food across our venues.
  • Team incentives and events.
  • Career growth opportunities.

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