Casino Team Leader

7 days ago


Leicester, Leicester, United Kingdom Grosvenor Casinos Limited Full time
Job Overview

Grosvenor Casinos Limited seeks a highly skilled Casino Manager to lead our Leicester venue. As a key member of our management team, you will drive casino profitability, deliver exceptional customer experiences, and champion safer gambling practices.


Key Responsibilities
  • Develop a high-performing team that delivers the Grosvenor brand experience across gaming, leisure, and food and beverage.
  • Ensure an excellent product and customer experience while upholding safer gambling principles through all gaming activities in the casino.
  • Drive casino performance against a balanced scorecard of targets covering finance, customer service, and team metrics.

Requirements
  • PML License holder with experience in UK Gaming.
  • Proven track record of driving team performance and profitability.
  • Strong leadership and communication skills to manage a team and set standards and targets for success.

Benefits

This is a highly competitive role offering a salary of £60,000 - £80,000 per annum, plus tips and bonus potential of up to 10%. Additional benefits include 28 days annual leave increasing with service, a balanced 40-hour work week, share of tips, life cover, private medical insurance, contributory pension scheme, and 50% off all food at our venues.



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