Learning and Development Coordinator
4 days ago
Job Overview
We are seeking an organized and proactive Trainee Learning and Development Coordinator to join our team at Marlowe Fire & Security's Head Office in Salford Quays. As a key member of the Learning and Development Department, you will be responsible for administrative duties, including use of MS Office and cloud-based Learning Management portals and databases.
Key Responsibilities:
- Deliver exceptional customer service: Respond to internal customers' queries in a timely manner and build strong relationships with stakeholders.
- Coordinate training courses: Work closely with external training providers to deliver high-quality training sessions.
- Support training delivery: Assist in the maintenance of training records and support the delivery of the company induction to new starters.
- Administer learning platforms: Maintain L&D systems with up-to-date information and administer learning platforms.
- Report creation: Create reports using data from L&D systems for individual departments and to support the L&D board report submission.
- Purchase orders and invoices: Raise purchase orders and handle invoice queries.
- Apprentice Levy pot administration: Administer and keep up to date the Apprentice Levy pot for MFSG.
- Training inbox management: Manage the training inbox and post, ensuring all communication is responded to in a timely manner.
- Set up training environments: Support the launch of training initiatives and interventions across the Group as required.
- Cost analysis: Support the cost analysis of planned programmes to keep within budgets and continually assess the return on investment.
- Learning and Development projects: Ensure the delivery of Learning and Development projects are delivered as per the Learning and Development Plan and the HR ACE strategic plan.
- General admin tasks: Complete general admin tasks and any other ad hoc duties and project work appropriate within the role.
Requirements:
- Desire to form a career within Learning & Development: A desire to form a career within the Learning & Development function of HR.
- Willingness to learn: A willingness to learn from and support our L&D Manager with all aspects of L&D.
- Excellent communication skills: Outstanding verbal and written communication skills.
- Attention to detail: High level of attention to detail in all work.
- Organizational skills: Highly organized and able to work independently and proactively.
- Confidence in multiple projects: Confident working on multiple projects simultaneously.
- Workload prioritization: Ability to prioritize own workload.
- Microsoft Office proficiency: Proficient in Microsoft Office Suite, especially in Excel, Outlook, and PowerPoint.
- Personable and strong work ethic: Personable and has a strong work ethic.
- Tact and diplomacy: Awareness of tact and diplomacy when engaging with stakeholders.
- Public speaking: Confident to speak in front of groups of people.
Working Hours and Benefits:
This is a full-time position. All candidates must be willing to work from our Head Office in Salford Quays Monday - Friday 8:30 - 5pm. The salary for this role is approximately £24,500 per annum. Additionally, employees enjoy benefits such as Royal London Pension, Life Assurance, Paid Holidays, Additional holiday, and more.
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