Medical Secretary Trainee
3 weeks ago
Job Title: Trainee Medical Secretary
Job Summary:
We are seeking a highly organized and detail-oriented Trainee Medical Secretary to join our team at Spire Norwich Hospital. As a Trainee Medical Secretary, you will provide administrative support to our medical secretariat, ensuring the smooth operation of our outpatient department.
Key Responsibilities:
- Provide cover support for the Medical Secretariat
- Deliver an efficient secretarial and administrative service to consultants
- Accurately transcribe from audio dictation, with medical terminology, all correspondence to external stakeholders
- Deal with the private accounts of consultants, including sending out invoices, credit control, and maintaining an accurate accounting system of payments received
- Liaise closely with other departments within the hospital
- Organize and manage outpatient clinic notes, ensuring all correspondence and results are available
- Arrange patients' admissions by liaising with consultants and other departments within the hospital
- Deal with telephone enquiries from patients, medical staff, GPs, and other professionals at all levels, providing advice, information, guidance, and reassurance as required
- Ensure health insurance claims forms are correctly filled out
- Maintain an accurate filing system
- Handle sensitive and confidential work
- Liaise with the Private Patient Advisors regarding self-funding patients
- Co-operate with colleagues to ensure the highest quality of provisions for patients
- Perform other duties delegated from time to time to ensure the smooth operation of the department and/or hospital
Requirements:
- Previous experience in a similar role with aligned experience
- RSA qualification in medical typing/medical word processing is desirable but not essential
- Previous experience within a medical environment
- Good literacy and numeracy skills
- Good understanding of Microsoft Office programs
- Compliance with mandatory training requirements
- Total confidentiality is expected at all times
- Good communication and interpersonal skills
- Flexible to be able to multi-task and prioritize
- Good team worker
Benefits:
We offer a competitive salary and a comprehensive benefits package, including:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- 'Spire for you' reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
- Save an average of £50 per month with our free onsite car park
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