Medical Secretary Trainee
1 month ago
Job Title: Trainee Medical Secretary
Job Summary:
We are seeking a highly organized and detail-oriented Trainee Medical Secretary to join our team at Spire Norwich Hospital. As a Trainee Medical Secretary, you will provide administrative support to our medical secretariat, ensuring the smooth operation of our outpatient department.
Key Responsibilities:
- Provide cover support for the medical secretariat, delivering an efficient secretarial and administrative service to consultants.
- Accurately transcribe from audio dictation, with medical terminology, all correspondence to external stakeholders.
- Deal with the private accounts of consultants, including sending out invoices, credit control, and maintaining an accurate accounting system of payments received.
- Liaise closely with other departments within the hospital.
- Organize and manage outpatient clinic notes, ensuring all correspondence and results are available.
- Arrange patients' admissions by liaising with consultants and other departments within the hospital.
- Deal with telephone enquiries from patients, medical staff, GPs, and other professionals at all levels, providing advice, information, guidance, and reassurance as required.
- Ensure health insurance claims forms are correctly filled out.
- Maintain an accurate filing system.
- Handle sensitive and confidential work.
- Liaise with the Private Patient advisors regarding self-funding patients.
- Co-operate with colleagues to ensure the highest quality of provisions for patients.
- Perform other duties delegated from time to time to ensure the smooth operation of the department and/or hospital.
Requirements:
- Previous experience within a medical environment.
- Good literacy and numeracy skills.
- Good understanding of Microsoft office programs.
- Ability to comply with mandatory training requirements.
- Total confidentiality is expected at all times.
- Good communication and interpersonal skills.
- Flexible to be able to multi-task and prioritise.
- Good team worker.
Benefits:
We offer a competitive salary, comprehensive benefits package, and a supportive work environment. Our benefits include:
- 35 days annual leave inclusive of bank holidays.
- Employer and employee contributory pension with flexible retirement options.
- 'Spire for you' reward platform - discount and cashback for over 1000 retailers.
- Free Bupa wellness screening.
- Private medical insurance.
- Life assurance.
- Save an average of £50 per month with our free onsite car park.
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