Retail Operations Manager

1 month ago


Bournemouth, Bournemouth, United Kingdom Ad Warrior Ltd Full time
Job Overview

We are seeking an experienced Retail Operations Manager to join our team at Ad Warrior Ltd in Bournemouth. The successful candidate will be responsible for managing the day-to-day operations of our Superstore, ensuring excellent customer service and driving sales growth.

Sales and Customer Service

Key responsibilities include:

  • Sales Performance: Maximise profitability through developing sales strategies and cost control measures.
  • Customer Service: Drive excellent standards of customer service in store through coaching and training.
  • Trend Analysis: Maintain knowledge of Premier League retail trends and identify opportunities to maintain a competitive edge.
  • Team Management: Drive the team to achieve store targets and KPIs.
Leadership and Strategic Planning

The successful candidate will also be responsible for:

  • Leadership: Motivate and lead the team to achieve store objectives.
  • Strategic Planning: Work with marketing and data analysts to develop and execute retail campaigns.
Buying and Procurement

Additional responsibilities include:

  • Buying: Assist in product procurement and conduct regular reviews of product ranges.
Requirements

To be successful in this role, you will need:

  • Previous Retail Experience: Proven experience in a fast-paced retail environment.
  • Commercial Acumen: Strong understanding of commercial principles and practices.
  • Microsoft Office Skills: Proficiency in using Microsoft office, particularly Excel.
Benefits

We offer a competitive salary range of £45,000 - £55,000 per annum, depending on experience, as well as a range of benefits including:

  • Free Onsite Parking: Contribute to the company's innovative transportation system.
  • Discounts and Benefits: Enjoy discounts and benefits from partners and local businesses.
  • Employee Assistance Programme: Access to health and wellbeing support services.
  • Paid Parental Leave: Five days' paid leave per year.
About Us

Ad Warrior Ltd is a dynamic company based in Bournemouth, dedicated to delivering exceptional customer experiences. Our Superstore offers a unique shopping experience with a wide range of products.



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