Retail Operations Manager
3 weeks ago
About the Role: As a Retail Shift Manager at Lidl, you will be responsible for maintaining high standards day after day. You will motivate your team, take responsibility for the shop floor, and keep our store running like clockwork in a fast-paced environment.
Responsibilities:
- Motivate and support your team, learning from our Leadership and Company Principles.
- Solve problems swiftly and delegate tasks effectively.
- Create an environment where your colleagues can succeed alongside you.
- Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager.
- Handle freshness, cash processes, inventory, and stock management to ensure shifts run smoothly.
- Provide exceptional customer service every time they visit your store.
Requirements:
- Experience leading a team to achieve targets in a bustling, fast-paced environment.
- The ability to effectively delegate tasks and motivate your team.
- Patience and a friendly manner with the ability to remain calm in any situation.
- A proactive and encouraging approach to help your colleagues develop themselves and store operations.
What We Offer:
- A competitive hourly pay rate based on equal opportunity and pay structures.
- An extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts.
- A generous benefits package designed to support your well-being and life outside of Lidl.
- 30-35 days holiday (pro rata).
- 10% in-store discount.
- Enhanced family leave.
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