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Senior Sales Associate

2 months ago

London Area, United Kingdom Stone Island Full time
Job Title: Client Advisor - Fashion Retail

Stone Island is seeking a highly skilled and motivated Client Advisor to join our London Soho team. As a Client Advisor, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities:
  • Provide personalized sales support to clients, ensuring a seamless shopping experience.
  • Maintain a thorough knowledge of our products and services, including collections, features, and benefits.
  • Develop and maintain strong relationships with clients, understanding their needs and preferences.
  • Collaborate with the sales team to achieve sales targets and drive business growth.
  • Ensure the store is visually appealing and well-organized, reflecting the Stone Island brand image.
  • Handle customer complaints and issues in a professional and courteous manner.
  • Stay up-to-date with industry trends and competitor activity, providing insights to the management team.
Requirements:
  • Proven experience in sales roles within the fashion retail industry.
  • Strong commercial skills, including sales targets and KPIs.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Fluency in English and Mandarin, with the ability to communicate effectively with clients and colleagues.
  • A passion for fashion and a keen eye for detail.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.
What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading luxury fashion brand.