Wellbeing Community Leader

2 days ago

London, Greater London, United Kingdom NEOM Wellbeing Full time
About NEOM Wellbeing

We are a movement that supercharges the wellbeing of our communities and planet, leaving both in a better place. Our mission is to be an award-winning, B Corp certified business leading the way in wellbeing.

Salary

The estimated salary for this role is £40,000 - £50,000 per year, depending on experience.

Job Description

This is a full-time, permanent position responsible for building a NEOM Wellbeing community, delivering unforgettable events for customers, and working on customer outreach. You will oversee all aspects of your store from stock management and operations to local commercial strategy and clever business planning.

  • Responsible for the day-to-day running of one of our Counters in a department store setting
  • Drive forward sales, KPIs and company objectives
  • Complete targets, rotas and weekly reports
  • Organise and support in-store and field events to promote NEOM as a brand while working with partnering businesses
  • Recruit, develop and mentor a team with a focus on training and education
  • Provide the highest standard of NEOM Customer Experience on counter to inspire wellbeing
  • Identify opportunities to contribute to the wellbeing of our people & planet, fundraise for our partnered charity, through in-store events and/or brand partnerships
Required Skills and Qualifications

We are looking for someone with at least 2 years' experience managing a Counter or Store, a passion for wellbeing, and a love of customer service. You should have meticulous attention to detail, thrive in a collaborative and supportive team, and align with NEOM values.

  • A minimum of 2 years' experience managing a Counter or Store
  • A passion for wellbeing
  • A love of customer service and the ability to translate this to inspire colleagues
  • Meticulous attention to detail
  • Someone who thrives in a collaborative and supportive team
  • Alignment with NEOM values with a keen interest in wellbeing
Benefits

We offer a competitive package including:

  • 25 days holiday plus bank holidays
  • Time off on your birthday
  • Extra wellbeing time to recharge and reset
  • Free NEOM product each month plus staff discount
  • Cash back plans, outpatient cover, GP consultations, therapies, and mental health support
  • Time off for volunteering and support for personal fundraising efforts

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