IT Support Engineer Birmingham

1 day ago


West Midlands Combined Authority, United Kingdom In Technology Group Full time
Job Title: 1st/2nd Line IT Support Engineer

Location: Birmingham, UK

Salary: £29,000 per annum

In Technology Group, a leading Managed Service Provider (MSP), is seeking a skilled 1st/2nd Line IT Support Engineer to join their team.

This role offers an exceptional opportunity for professional growth and development, with access to cutting-edge technologies and a dynamic work environment.

  1. Provide first- and second-level support for a wide range of IT issues.
  2. Troubleshoot and resolve problems related to IT hardware, servers, Office 365, and Windows environments.
Ideal Candidate Profile:
  1. Previous experience in a helpdesk or technical support role.
  2. Strong knowledge of IT systems, networks, and applications.
  3. Customer-focused with excellent communication and interpersonal skills.
What We Offer:
  1. Ongoing training and development programs to enhance your technical skills.
  2. A competitive salary and benefits package.
  3. A supportive and inclusive company culture.
  4. Career progression opportunities within a growing MSP.


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