Strategic Portfolio Expert

9 hours ago


London, Greater London, United Kingdom Keto Software Full time
About the Role

The Keto Software Architect role is a key position within the UK team, reporting to the Business Development Director UK & Ireland. The primary responsibility will be to provide expert-level support in product demos and proposals, while also implementing solutions for new customers and working with current ones.

As a trusted advisor, you will become a local product expert, clearly articulating the value of Keto Software's products through pre-sales, training, and implementation. Full training on our platform will be provided as part of the onboarding process.

Key Responsibilities:

  • Pre-sales engineering support
  • Project managing new customer implementation and training
  • Oversight of ongoing support for current customers, gaining an understanding of their challenges and how Keto can help resolve them
  • Sharing customer feedback with R&D to aid development
  • Managing up to 4 Keto Builders over time to aid configuration of customer Keto environments


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