Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Consultant. As a key member of our branch team, you will be responsible for delivering exceptional customer service and providing tailored solutions to meet our customers' needs.
Key Responsibilities- Engage with customers to understand their financial goals and provide personalized advice on our range of products and services.
- Act as the first point of contact for customers in branch and over the phone, providing a warm and welcoming experience.
- Proactively contact customers to discuss their needs and provide solutions to meet their financial objectives.
- Use internal systems to maintain accurate customer records and identify vulnerable customers who require additional support.
- Adhere to and understand the appropriate policies, standards, controls, and limits of authority applicable to your role.
- Annual discretionary bonus scheme with an average on-target bonus of 8%.
- 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days after 5 years.
- Holiday trading scheme allowing the ability to buy and sell additional annual leave days.
- Generous employer pension contributions up to 10% per annum dependent on employee selection.
- Access to the Lifeworks employee assistance program and online employee discount platform.
- Two paid volunteering days per year to support local charities.
- Passion for delivering exceptional customer service.
- Excellent communication, engagement, and listening skills.
- Ability to work well with others and adapt to changing business needs.
- Strong time management and problem-solving skills.
- Ability to grow, adapt, and change to accommodate business priorities.
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Customer Service Representative
2 months ago
Otley, Leeds, United Kingdom Skipton Building Society Full timeAbout UsSkipton Building Society is a leading mutual organisation in the UK, dedicated to helping people achieve their financial goals. We're a team of passionate individuals who strive to deliver exceptional customer service and make a positive impact in our communities.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our...
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Customer Service Representative
2 months ago
Otley, Leeds, United Kingdom Skipton Building Society Full timeAbout UsSkipton Building Society is a leading mutual organisation in the UK, dedicated to helping people achieve their financial goals. We're a team of passionate individuals who strive to deliver exceptional customer service and make a positive impact in our communities.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our...
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Customer Service Representative
1 month ago
Otley, Leeds, United Kingdom Skipton Building Society Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Service Consultant to join our team at Skipton Building Society. As a key member of our branch team, you will be responsible for delivering exceptional customer service and providing a first-class experience for our members.Key ResponsibilitiesEngage with customers to understand their...
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Customer Service Representative
1 month ago
Otley, Leeds, United Kingdom Skipton Building Society Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Service Consultant to join our team at Skipton Building Society. As a key member of our branch team, you will be responsible for delivering exceptional customer service and providing a first-class experience for our members.Key ResponsibilitiesEngage with customers to understand their...
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Customer Service Representative
4 weeks ago
Otley, Leeds, United Kingdom Skipton Building Society Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Consultant. As a key member of our branch team, you will be responsible for providing exceptional customer service, identifying customer needs, and delivering tailored solutions to meet their financial goals.Key ResponsibilitiesEngage with...
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Customer Service Representative
4 weeks ago
Otley, Leeds, United Kingdom Skipton Building Society Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Consultant. As a key member of our branch team, you will be responsible for providing exceptional customer service, identifying customer needs, and delivering tailored solutions to meet their financial goals.Key ResponsibilitiesEngage with...
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Sales Representative
4 weeks ago
Otley, Leeds, United Kingdom Stepahead Recruitment Ltd Full timeUnlock Your Sales PotentialAre you a driven and ambitious individual looking to excel in a sales role? We have an exciting opportunity for a Sales Representative to join our team at Stepahead Recruitment Ltd.Job Summary:We are seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will be...
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Sales Representative
1 month ago
Otley, Leeds, United Kingdom Stepahead Recruitment Ltd Full timeUnlock Your Potential as a Sales ExecutiveWe are seeking a highly motivated and ambitious Sales Executive to join our team at Stepahead Recruitment Ltd. As a Sales Executive, you will be responsible for making outbound calls to customers to allocate them the right advisor and ensure they have received a first-class customer experience.Key...
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Sales Representative
1 month ago
Otley, Leeds, United Kingdom Stepahead Recruitment Ltd Full timeUnlock Your Potential as a Sales ExecutiveWe are seeking a highly motivated and ambitious Sales Executive to join our team at Stepahead Recruitment Ltd. As a Sales Executive, you will be responsible for making outbound calls to customers to allocate them the right advisor and ensure they have received a first-class customer experience.Key...
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Sales Representative
4 weeks ago
Otley, Leeds, United Kingdom Step Ahead Recruitment Full timeUnlock Your Sales PotentialSales Executive - No Cold Calling - Pool In Wharfedale - £23k basic rising to £23.5k after probation + uncapped commission - £10k OTE - Hybrid WorkingFlexible Working Arrangements:Week 1: Monday-Friday 8am-4pmWeek 2: Monday-Friday 10am-6pmNo cold calling here, just a wealth of inbound leads to convert. Be a vital team player in...
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Catering Assistant
3 weeks ago
Otley, Leeds, United Kingdom Elior Full timeAbout the Role:We are seeking a skilled Catering Assistant to join our team at Elior. As a Catering Assistant, you will play a critical role in ensuring the highest standards of food service and customer satisfaction.Key Responsibilities:Prepare and serve food to customers in a clean and safe environmentAssist with menu planning and food preparationProvide...
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Catering Assistant
3 weeks ago
Otley, Leeds, United Kingdom Elior Full timeAbout the Role:Catering Assistant - Food Service ProfessionalAt Elior, we're seeking a skilled Catering Assistant to join our team. As a key member of our food service team, you'll be responsible for ensuring the highest standards of food quality, presentation, and customer service.Key Responsibilities:Prepare and serve food to the highest standardsMaintain...
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Catering Assistant
3 weeks ago
Otley, Leeds, United Kingdom Elior Full timeAbout the Role:Catering Assistant - Food Service ProfessionalJob Summary:We are seeking a highly motivated and customer-focused Catering Assistant to join our team at Elior. As a key member of our food service team, you will be responsible for providing exceptional customer service and ensuring the highest standards of food quality and presentation.Key...
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Catering Support Professional
1 week ago
Otley, Leeds, United Kingdom Elior Full timeJob InformationWe are seeking a skilled Catering Assistant to join our team at Elior, a multi-award-winning people business and one of the UK's leading contract caterers. As a Catering Assistant, you will be responsible for ensuring the kitchen and service area are always clean, well-presented, and well-stocked.Key responsibilities include:Ensuring high...
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Shoe Care Specialist
4 weeks ago
Otley, Leeds, United Kingdom Pavers Shoes Full timeAre you a customer-focused individual with a passion for delivering exceptional service?Do you have a talent for leading and motivating a team to achieve results?Do you want to work for a growing, profitable business with a strong commitment to customer satisfaction and employee development?You may be a seasoned supervisor or an aspiring leader looking to...
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Cleaning Operative
2 weeks ago
Otley, Leeds, United Kingdom OCS Full timeJob Title: Cleaner Location: Site Based Postcode: Removed for security purposes. Pay Rate: £11.44 Hours per week: Wednesday, Thursday, Friday, Saturday - 12:00 - 17:00, 05:00 - 08:00 - 18 hours per week Job Overview OCS UK & Ireland is a leading facilities management company. We deliver innovative services including Cleaning, Catering, Security, Technical...
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Store Leadership Position
3 weeks ago
Otley, Leeds, United Kingdom Pavers Shoes Full timeAre you a motivated and customer-focused individual with a passion for delivering exceptional service?Do you have a talent for leading and developing a team to achieve results?Do you want to work for a growing and profitable business with a strong commitment to customer satisfaction and employee development?You may be a Supervisor, aspiring Supervisor or...
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Executive Chef and Team Leader
3 weeks ago
Otley, Leeds, United Kingdom Caterplus Full timeAbout the Role:Caterplus is seeking a highly skilled and experienced Chef Manager to join our team. As a key member of our operations team, you will be responsible for managing teams on site, recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to our customers.Key Responsibilities:Motivating and Managing a...
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Store Leader
1 month ago
Otley, Leeds, United Kingdom Pavers Shoes Full timeAbout Pavers ShoesWe're a growing, profitable business with family values and green credentials, offering opportunities for progression and a nurturing environment to learn, grow, and thrive in.Job SummaryWe're seeking a motivated and customer-focused Supervisor to join our Pavers team in Otley. As a key member of our store team, you'll inspire and support...
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Store Team Leader
3 weeks ago
Otley, Leeds, United Kingdom Pavers Shoes Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Store Team Leader to join our Pavers team in Otley. As a Store Team Leader, you will play a key role in delivering exceptional customer service, advising on shoe care and accessories, and inspiring and supporting your team to achieve results.Key ResponsibilitiesSupport the management team...