Specialty Coffee Sales Manager

4 weeks ago


London, Greater London, United Kingdom Pact Coffee Full time
About Pact Coffee

Pact Coffee is a leading specialty coffee company that sources high-quality coffee beans, roasts, and grinds them to deliver exceptional coffee experiences to homes, offices, cafes, and hotels across the country.

We're committed to making coffee a force for good by investing in direct trade, training, and supporting coffee farmers to improve their livelihoods.

The Role

We're seeking a highly motivated and experienced Foodservice Key Account Manager to join our team. As a key member of our business development team, you'll be responsible for winning, retaining, and growing new accounts in Contract Catering, OOH national accounts, and Foodservice wholesalers.

You'll work closely with our Head of Business to Business (B2B) to drive strategic growth, develop marketing and promotional plans, and ensure best-in-class launches and support across new end-user accounts.

Key Responsibilities
  • Identify and engage potential new Contract Caterer, national chains, and Foodservice wholesalers to pitch, negotiate, and close deals.
  • Drive pull-through with RTM customers through new strategically relevant end-user wins.
  • Develop and implement best-in-class marketing and promotional plans to embed our new listings.
  • Ensure best-in-class launches and support are implemented across new end-user accounts.
Requirements
  • 2-3 years of experience in Foodservice/OOH new business development with a healthy black book of contacts.
  • Strategic thinking and ability to build and shape a new channel.
  • Passion for food, drink, and especially coffee.
  • Excellent communication and relationship-building skills.
  • Ability to work cross-functionally with stakeholders at all levels.
What We Offer
  • Salary bracket: up to £50k depending on experience.
  • Significant commission/bonus structure.
  • Regular personal and team incentives.
  • 23 days holiday, increasing annually up to 27 days.
  • Hybrid working model with time spent in the field, in the office, and at home.
  • Comprehensive training in sales, account management, coffee, and more.
  • Flexitime with core hours of 10-4.
  • Monthly coffee allowance.
  • Unlimited coaching sessions with More Happi.
  • Health and wellbeing programme with Juno.
  • An accessible and open workspace.

Pact Coffee is an equal opportunity employer and welcomes everyone to our team. We strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer, and non-binary people, parents, and individuals with disabilities to apply. If you need reasonable adjustments at any point in the application or interview process, please let us know by email to careers@pactcoffee.com.

Please feel free to note which pronouns you use (she/her/hers, he/him/his, they/them/theirs, etc) in your application.



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