Customer Experience Strategist
3 weeks ago
Be the driving force behind Mint Velvet's customer-centric approach as the Customer Experience Strategist. In this pivotal role, you will develop and implement a comprehensive CRM strategy that fosters meaningful relationships, boosts sales, and elevates brand loyalty.
About the Role:- Design and execute a data-driven CRM strategy that drives customer acquisition, retention, and lifetime value.
- Lead the segmentation of our customer database to ensure targeted campaigns and maximize engagement.
- Utilize campaign analysis, customer feedback, and industry trends to optimize performance and stay ahead of competitors.
- Develop and implement a direct mail strategy that resonates with our audience.
- Ensure all channels are optimized for accessibility and embody our brand tone and ethos.
- Identify and implement CRM technology that supports our growth strategy.
- Manage and motivate the CRM team to drive high performance and continuous improvement.
- Proven experience in a similar role with a track record of driving commercial growth and customer engagement.
- Excellent project management skills with the ability to juggle multiple workstreams and deadlines.
- Strong analytical skills with expertise in CRM and digital marketing platforms.
- Ability to adapt to changing priorities and lead by example.
- Competitive starting salary and exciting career prospects in a fast-paced business.
- 25 days holiday plus bank holidays and an additional day off on your birthday.
- Company-funded private health insurance and access to Smart Health services.
- Discretionary bonus scheme, 50% staff discount, and interest-free season ticket loan.
- Bespoke induction support and ongoing development to help you thrive in your new role.
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Revenue Growth Strategist
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Hovis Ltd Full timeRole OverviewHovis Ltd is seeking an experienced Revenue Growth Strategist to join our team. The successful candidate will develop and implement strategies to drive margin accretive revenue growth, enabling Hovis to deliver on its vision of being the best quality brand in bakery.Key ResponsibilitiesIdentify and discuss revenue growth opportunities through...
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Cyber Security Strategist
7 days ago
High Wycombe, Buckinghamshire, United Kingdom Saepio Information Security Full timeSaepio Information Security, a leading risk-focused Cyber Security Solutions Provider, seeks an experienced Cyber Security Strategist to work with UK-based corporate customers.About Us:We are a talented and driven team that has been key to our continued success. We help customers reduce cyber security risk by increasing resilience across People, Process and...
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Business Growth Strategist
1 month ago
High Wycombe, Buckinghamshire, United Kingdom beBee Professionals Full time £45,000 - £65,000BeBee Professionals in High Wycombe is seeking a Business Growth Strategist to spearhead market expansion and drive business growth through strategic client engagement and innovative sales strategies.Key Responsibilities:Develop and execute business strategies to identify new market opportunities.Forge and maintain strong, profitable relationships with key...
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Digital Learning Strategist
4 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Empowering Learning Full timeJob SummaryWe are seeking a highly skilled Digital Learning Strategist to join our team at Empowering Learning. The successful candidate will be responsible for developing and implementing a comprehensive strategy that ensures pupils are able to fully utilise information technology in order to fully access high quality teaching and learning inside and...
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Transformation Strategist
2 days ago
High Wycombe, Buckinghamshire, United Kingdom Buckinghamshire New University Full timeJob SummaryWe are seeking a highly experienced and skilled Transformation Strategist to join our team at Buckinghamshire New University. This is an exciting opportunity to lead our digital transformation efforts, drive business growth, and improve customer experience.About the RoleThe successful candidate will be responsible for overseeing the development...
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Healthcare Brand Strategist
2 days ago
High Wycombe, Buckinghamshire, United Kingdom Kenvue Full timeWe are seeking a skilled Healthcare Brand Strategist to join our team at Kenvue. This role offers an exciting opportunity to lead the development of innovative marketing strategies for our Baby and Women's Health brands in the UK and Nordic markets.In this position, you will be responsible for shaping the Nordics Yr2-Yr3 strategic plans, leveraging the...
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Digital Learning Strategist
4 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Dunbar Education Full timeWe are seeking a visionary Digital Learning Strategist to lead the development and implementation of a forward-thinking digital learning strategy at Dunbar Education. The successful candidate will drive the integration of digital tools and resources into the curriculum, ensuring that technology enhances teaching and learning across all year groups.Key...
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Senior Financial Strategist
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Marc Daniels Full timeA great opportunity has emerged for a Senior Financial Strategist to join Marc Daniels, a company based in the UK. The successful candidate will lead, manage, and develop a team of 3 Senior Finance Analysts. Key responsibilities include developing commercial partner relationships with middle and senior operational management, providing key metrics and...
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Business Growth Strategist
2 days ago
High Wycombe, Buckinghamshire, United Kingdom Hovis Full timeJob Summary:As a Business Growth Strategist at Hovis, you will play a key role in driving revenue growth and developing strategies to enable the company to deliver its vision of being the best quality brand in bakery. This is an exciting opportunity for a seasoned professional with experience in driving results and working within a dynamic team.About...
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Digital Content Strategist
6 days ago
High Wycombe, Buckinghamshire, United Kingdom Hooper Quinn Full timeDiscover an exciting opportunity at Hooper Quinn, a trusted engineering consultancy with a vision to empower innovators.Salary: £45,000 - £60,000 per annum, depending on experienceLocation: Remote or hybrid working arrangements with occasional travel to our Buckingham facilityWe are seeking a highly creative and driven Digital Content Strategist to play a...
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Customer Experience Specialist
3 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Origin Global Full timeCustomer Service Excellence at Origin GlobalAs a Partner Services Executive at Origin Global, you will be the driving force behind delivering exceptional customer service and support to our valued clients. Act as the primary point of contact for customer inquiries, providing timely and effective resolutions to ensure customer satisfaction.Process orders with...
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Customer Experience Manager
3 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Sainsbury's Supermarkets Ltd Full timeJob OverviewAs a Customer Experience Manager at Sainsbury's Supermarkets Ltd, you will be responsible for delivering exceptional customer experiences in our stores. Reporting into our Lead Customer Experience Manager, your role will focus on operational in-store management, ensuring that your area is running smoothly, day in, day out. You will be a visible...
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Customer Experience Lead
2 days ago
High Wycombe, Buckinghamshire, United Kingdom Vivid Rock Full timeAbout the RoleWe are seeking an experienced Customer Experience Lead to join our team at Vivid Rock. As a key member of our organization, you will be responsible for delivering exceptional customer experiences through strategic planning, implementation, and ongoing support.The ideal candidate will have a proven track record in customer-facing roles, with...
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Customer Experience Advisor
2 months ago
High Wycombe, Buckinghamshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in High Wycombe, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating...
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Customer Experience Advisor
2 months ago
High Wycombe, Buckinghamshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in High Wycombe, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating...
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Customer Experience Specialist
4 weeks ago
High Wycombe, Buckinghamshire, United Kingdom BT Group Full timeAbout the RoleWe're looking for a talented individual to join our team as a Customer Experience Specialist. As a key member of our sales team, you'll be responsible for delivering exceptional customer service and ensuring that our customers have an outstanding experience in our stores.Key ResponsibilitiesProvide excellent customer service and respond to...
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Customer Experience Specialist
4 weeks ago
High Wycombe, Buckinghamshire, United Kingdom beBee Professionals Full time £22,000 - £28,000As a Customer Experience Specialist at beBee Professionals, you will be the first point of contact for customers, providing accurate information and resolving queries in a timely manner. Key responsibilities include handling incoming calls, emails, and chat queries, and working closely with other departments to ensure customer...
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Cloud Solutions Strategist
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Biffa Waste Services Full timeAbout the RoleA key position at Biffa Waste Services, this Cloud Solutions Strategist will be responsible for designing and implementing cutting-edge technology solutions that align with our business objectives. This critical role will play a pivotal part in developing and maintaining our legacy and new systems, supporting the transformation programme to...
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Customer Experience Advocate
7 days ago
High Wycombe, Buckinghamshire, United Kingdom Origin Frames Full timeAbout Origin FramesAt Origin Frames, we pride ourselves on delivering exceptional products and services that exceed our clients' expectations. As a Partner Services Executive, you will be instrumental in ensuring our clients receive the highest level of support and service.Job SummaryWe are seeking an experienced Partner Services Executive to join our team....
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Customer Experience Advisor
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Sytner Full timeAbout Sytner High WycombeWe have an exciting opportunity available for a motivated Service Advisor to join our team at Sytner High Wycombe.Job OverviewSytner Service Advisors work in a fast-paced environment, providing outstanding customer care and being the vital link between customers and the workshop. They inform and consult on vehicle servicing, keep...