Sports Operations Manager

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time
Job Description:

We are seeking a highly skilled Sports Operations Manager to join our team at the University of Cambridge. This is a full-time, permanent position that requires delivering high-quality fitness, strength, and conditioning services to students, staff, and community users.

About the Role:

The successful candidate will be responsible for supervising a team of staff, allocating tasks, and providing support and guidance to ensure excellent customer service and operational efficiency in the fitness facilities. The role holder will also act as the Line Manager for the Fitness Coaches.

Main Responsibilities:
  • Coordinate the day-to-day work of the Fitness Coaches through individual work plans, setting clear aims and objectives, and monitoring performance.
  • Design and implement high-performance training programs for sports teams and individual athletes based on sound scientific principles.
  • Log training sessions and maintain databases to track athlete progress and produce reports for internal and external stakeholders.
  • Plan and deliver inductions, personal programs, group exercise classes, technique sessions, gym challenges, and referral sessions to internal and external customers.
  • Engage with gym members and customers through proactive and quality interactions to ensure a welcoming and positive environment in the fitness areas.
Required Skills and Qualifications:

The ideal candidate should have UKSCA accreditation, a Sports Science, S&C or Health and Fitness related degree, TALS accreditation, and Fitness industry qualifications in class instruction. Experience in delivering strength and conditioning training programs, supervising staff, and mentoring is also essential.

Working at Cambridge:
  • Competitive salary: £45,000 per annum.
  • Generous annual leave allowance of 36 days paid leave (including bank holidays).
  • Auto-enrolment pension scheme with a generous employer contribution.
  • Travel benefits and retail discounts at over 2,000 local and national stores.
  • Schemes to support relocation and provision of accommodation.


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