French Language Customer Service Representative
2 days ago
We are seeking a highly skilled French speaking customer service representative to join our team at Huntress in Normanton. As a key member of our support team, you will be responsible for providing excellent customer service to end users, retailers and distributors of our products sold in France and other European countries.
Your duties will include:
- Providing technical support to customers via phone, email and other communication channels.
- Collaborating with our engineering team to resolve product repair issues.
- Processing customer complaints and escalating them when necessary.
- Managing open jobs to ensure timely repairs.
- Generating service calls on our repair management system.
The successful candidate must have:
- Excellent written and verbal communication skills in French and English.
- The ability to work effectively in a team environment.
- Good problem-solving skills.
This is an exciting opportunity to join a growing business with a supportive team environment. The salary for this role is up to £27,000 per annum.
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