Bar Team Lead

2 days ago


Horsham, West Sussex, United Kingdom Smith & Western Full time

Job Description

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We are seeking an experienced Bar Manager to lead our bar and cocktail operations at Smith & Western, a high-energy American-themed restaurant in Horsham.

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About the Role

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  • Manage, train, and motivate the bar team to deliver exceptional customer service.\
  • Set the standard for professionalism, customer interaction, and high service levels.\
  • Ensure the bar is always fully stocked with ingredients, beverages, and supplies.\
  • Create a welcoming environment for guests, handle queries, and ensure they have a great experience every time.\
  • Comply with all health, safety, and alcohol regulations.\
  • Lead by example and inspire your team to deliver outstanding results.\
  • Develop and implement strategies to increase sales and improve customer satisfaction.\
  • Maintain accurate inventory records and manage stock levels effectively.\
  • Foster a positive and inclusive team culture that promotes growth and development.\
  • Collaborate with other departments to ensure seamless delivery of services.\
  • Monitor and report on key performance indicators (KPIs) to inform business decisions.\
  • Stay up-to-date with industry trends and best practices to continually improve bar operations.\
  • Recruit, train, and develop new team members to ensure a skilled and motivated workforce.\
  • Provide exceptional customer service and resolve any issues promptly and professionally.\
  • Work closely with the management team to achieve business objectives and drive growth.
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Requirements

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  • Proven experience as a bar manager or in a similar leadership role.\
  • Strong knowledge of cocktails and beverage trends.\
  • Excellent communication and interpersonal skills.\
  • A positive attitude with the ability to inspire and motivate a team.\
  • Ability to thrive in a busy, fast-paced environment.\
  • Degree in hospitality, business administration, or a related field (desirable).\
  • Relevant certifications or training in mixology, wine, or spirits (desirable).\
  • Previous experience working in a similar role within the hospitality industry.\
  • Ability to work varied shifts, including evenings, weekends, and public holidays.\
  • Willingness to learn and adapt to changing circumstances.
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Benefits

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We offer a competitive salary of up to £32,000 per annum, depending on experience. You will also receive:

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  • A generous benefits package, including staff meals and discounts.\
  • Ongoing training and development opportunities to enhance your skills and career progression.\
  • A supportive and dynamic team environment that encourages collaboration and growth.\
  • The chance to work in a fun and fast-paced atmosphere with a passionate team.\
  • A comprehensive induction program to ensure a smooth transition into your new role.\
  • A recognition and reward scheme to acknowledge your achievements and contributions.\
  • A commitment to providing equal opportunities and promoting diversity within the workplace.


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