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Hospitality Operations Manager

2 months ago


Horsham, West Sussex, United Kingdom Smith & Western Full time

Smith & Western Horsham is seeking an experienced Bar Manager to lead our vibrant bar and cocktail operations. This role offers a competitive salary of up to £32,000 per year.

About Us

We are a high-energy, American-themed restaurant known for our lively atmosphere, delicious food, and extensive cocktail menu. Our team prides ourselves on providing top-notch service and a fun dining experience.

Job Description

This dynamic Bar Manager position requires experience running a busy bar, a passion for cocktails, and the ability to lead a team with enthusiasm and confidence. Key responsibilities include:

  • Team Leadership: Manage, train, and motivate the bar team to deliver outstanding customer service.
  • Lead by Example: Set the standard for professionalism, customer interaction, and high service levels.
  • Inventory & Orders: Manage stock levels, place orders, and ensure the bar is fully stocked with ingredients, beverages, and supplies.
  • Customer Engagement: Create a welcoming environment for guests, handle queries, and ensure they have a great experience every time.
  • Compliance: Ensure the bar adheres to all health, safety, and alcohol regulations.

To be successful in this role, you will need:

  • Proven experience as a bar manager or in a similar leadership role.
  • Strong knowledge of cocktails and beverage trends.
  • Excellent communication and interpersonal skills.
  • A positive attitude with the ability to inspire and motivate a team.
  • Ability to thrive in a fast-paced environment.
Why Work with Us?

At Smith & Western, we offer a supportive management team that values creativity, leadership, and dedication. As a member of our team, you can expect a competitive salary, opportunities for growth, and a fun working environment.