Catering Operations Manager

3 days ago


Birmingham, Birmingham, United Kingdom The NEC Group Full time
About the Role

We are seeking a highly skilled and experienced Casual Event Catering Manager to join our team at Farnborough International Exhibition and Conference Centre. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our catering services.

Key Responsibilities
  • Manage and coordinate catering operations, including menu planning, inventory management, and staff supervision.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to ensure seamless event execution.
  • Monitor and control costs, including labor, inventory, and supplies.
  • Provide exceptional customer service and resolve any issues or complaints in a timely and professional manner.
  • Stay up-to-date with industry trends and best practices to continuously improve our services.
Requirements
  • Proven experience in a similar role, with a strong track record of delivering high-quality results.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Computer literacy, with proficiency in Microsoft Office and other relevant software.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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