Customer Support Liaison
20 hours ago
The Role: As a Service Desk Operator, you'll be a key member of a dynamic team, providing essential support to clients across the UK. You'll handle inquiries via phone and email, coordinating facilities services and managing supplier relationships.
Key Responsibilities:
- Respond to customer calls and emails with professionalism and courtesy, ensuring all inquiries are addressed promptly.
- Assist the Service Desk Manager with reactive requests, quotes, and scheduled tasks, ensuring seamless service delivery.
- Instruct suppliers to carry out work, monitor their progress, and manage event closure details.
- Utilise management systems and other applications to track and manage service requests, ensuring accurate information.
This role involves interacting with customers, managing facility services, and co-ordinating with suppliers. Your primary goal will be to provide exceptional customer service while maintaining efficient operations.
-
Customer Success Liaison
4 weeks ago
Reading, Reading, United Kingdom Skill Dynamics Full timePurpose:You will be responsible for retaining and growing your assigned portfolio of customers from the onboarding phase through to annual renewal. This will be achieved by creating and maintaining long-term, trust-based relationships and developing additional business opportunities.Key Responsibilities:Work with assigned customers to provide learning...
-
Housing Liaison Officer
4 weeks ago
Reading, Reading, United Kingdom Pinnacle Recruitment Ltd Full timeHousing Liaison Officer VacancySalary: £22,300 - £28,400 (including additional benefits).Full-time position based in Berkshire, covering the Thames Valley Area.About the Role:We seek an experienced Resident Liaison Officer to join our client's team, supporting the delivery of high-quality social housing services.Key Responsibilities:Collaborate with...
-
Operations and Accounts Liaison
3 weeks ago
Reading, Reading, United Kingdom Orion Electrotech Full timeOrion Electrotech is seeking an Operations and Accounts Liaison to join our team in Reading. This role offers a competitive salary of up to £32,000 per annum, plus an 8% performance-based bonus, along with a comprehensive benefits package, including hybrid working options.In this position, you will be responsible for providing exceptional customer support,...
-
Family Liaison and Support Specialist
4 weeks ago
Reading, Reading, United Kingdom CV-Library Full timeAt New Barn School, a growing SEMH institution catering for pupils aged 6-19, we are seeking a Family Liaison and Support Specialist to join our team. This rewarding role involves working closely with parents, young people, carers, and local authorities to navigate complex circumstances and achieve collaborative resolutions that positively impact lives.About...
-
Contractor Liaison and Community Coordinator
4 weeks ago
Reading, Reading, United Kingdom Pinnacle Recruitment Ltd Full timeResident Liaison Officer OpportunitySalary: £21,350 - £27,650 (inclusive of benefits).Berkshire-based position covering the Thames Valley Region.About the Company:The chosen Main Contractor is a leading player in the Social Housing sector, delivering major works, planned, responsive, and cyclical maintenance projects.Role Responsibilities:Produce...
-
Administrative Liaison Officer
2 weeks ago
Reading, Reading, United Kingdom First Intuition Full timeJob Title: Administrative Liaison OfficerWe are seeking an experienced and efficient Administrative Liaison Officer to join our team at First Intuition. In this critical role, you will be responsible for maintaining accurate records and providing exceptional service to our clients and students.About the Role:Maintain accurate records of sponsored student and...
-
Resident Liaison Officer
4 weeks ago
Reading, Reading, United Kingdom Pinnacle Recruitment Ltd Full timeJob Title: Resident Liaison OfficerSalary: £20,000 - £26,000 + mileage/fuel card/package per annum.Location: BerkshireCompany Overview:Pinnacle Recruitment Ltd has partnered with a well-established Main Contractor to find an experienced Resident Liaison Officer for their Social Housing division based in Berkshire.About the Role:Support residents and site...
-
Community Liaison Representative
4 weeks ago
Reading, Reading, United Kingdom Capita Full timeAbout the RoleThis is a fantastic opportunity to join our team as a Community Liaison Representative. As a Television Regulation Specialist, you will play a vital role in ensuring the smooth operation of our services.ResponsibilitiesConduct regular visits to properties where TV licences are not registered.Interact with customers to understand their reasons...
-
Customer Service Liaison
4 days ago
Reading, Reading, United Kingdom CCA Recruitment Group Full timeRole: Complaints HandlerThe CCA Recruitment Group is working with a leading brand client to recruit a permanent Complaints Handler for their offices in Calcot, Reading. As a key member of the team, you will be responsible for assisting each customer with highly individual needs.Location: Calcot, Reading (hybrid after probation)Salary: £27,000 + bonus +...
-
Regional Customer Care Liaison
4 days ago
Reading, Reading, United Kingdom WSH Group Full timeAt WSH Group, we're seeking a highly skilled Regional Facilities Support Host to join our team. This role is all about delivering exceptional customer care and service in our smaller regional offices.Key responsibilities will include engaging with employees, colleagues, and visitors to create a positive impression of our organization. You'll also be...
-
Commercial Life Science Liaison
22 hours ago
Reading, Reading, United Kingdom Mondelez International Full timeJob DescriptionWe are seeking a Commercial Life Science Liaison to join our team at Mondelez International. In this role, you will be responsible for managing incoming customer enquiries, identifying new business opportunities, and building strong relationships with clients and internal technical teams.The ideal candidate will have excellent communication...
-
Sales Support Liaison
2 months ago
Reading, Reading, United Kingdom CBC Resourcing Solutions Full timeSales Support Role OverviewWe are seeking a highly skilled Sales Support Executive to join our team at CBC Resourcing Solutions. The successful candidate will have experience of working in a busy department, supporting several sales people and their vendor relationships.Key Responsibilities:* Answering phone calls to suppliers and overseeing...
-
Regional Engagement Liaison
1 week ago
Reading, Reading, United Kingdom ICAEW Full timeAbout the RoleThis is a permanent full-time opportunity for a skilled professional to join our team as a Regional Engagement Liaison. The successful candidate will be based in the South East region and will work closely with our Regional Director to deliver value to members and increase member engagement in the region.Key ResponsibilitiesTo support the...
-
Corporate Communications Liaison
3 days ago
Reading, Reading, United Kingdom NOKIA Full timeAbout the OpportunityNokia is seeking a Corporate Communications Liaison to join our global external communications team. This is a unique chance to leverage your skills in media relations and corporate communications to support the wider business.The successful candidate will have experience in building relationships with global business and trade media, as...
-
Aftersales Customer Liaison Specialist
23 hours ago
Reading, Reading, United Kingdom Talent Staffing Full timeThe role involves working for a financial services provider based in the Central Reading area, as part of a larger group with promising career opportunities.Successful candidates will participate in an 8-week training program and work in the office daily. After completing the training, they will have the option to work from home on two days and spend three...
-
Reading, Reading, United Kingdom Adept Services Ltd Full timeWe are looking for an experienced Administrative Support Specialist to join our team at Adept Services Ltd in Reading, Berkshire.The successful candidate will provide administrative support to our customer service operations, working closely with outside service technicians to manage information updates, raise job cards, book jobs, and maintain accurate...
-
Music Department Liaison and Cover Assistant
4 days ago
Reading, Reading, United Kingdom Queen Anne's School Full timeWe are looking for a highly skilled MUSIC DEPARTMENT LIAISON AND COVER ASSISTANT to join our team at Queen Anne's School.In this role, you will support music practice sessions during evenings and act as a point of contact for external hirers. To succeed, you will need a calm and composed demeanor, excellent communication skills, and the ability to work...
-
Operations Project Support Lead
2 weeks ago
Reading, Reading, United Kingdom Real Staffing Full timeJob DetailsWe are seeking an experienced Project Coordinator to support the project management team at Real Staffing. This is an excellent opportunity for individuals who have 2-3 days a week available to work onsite in Reading.The successful candidate will be responsible for overseeing administrative tasks, communicating with stakeholders and ensuring...
-
Customer Support Professional
3 weeks ago
Reading, Reading, United Kingdom Orion Electrotech Full timeOrion Electrotech is seeking a proactive customer service professional to provide exceptional support to our clients in Reading. With a competitive salary of up to £32,000 per annum, plus an 8% performance-based bonus, this role offers a comprehensive benefits package, including hybrid working options.This position involves handling customer queries and...
-
Customer Service Representative
3 weeks ago
Reading, Reading, United Kingdom This is an IT support group Full timeAbout The RangeWe are a leading retailer offering a wide range of products to our customers. Our sales teams play a vital role in delivering an excellent customer experience and driving sales growth.Job Overview:This is an exciting opportunity for a Customer Service Representative to join our team. As a key member of the sales floor, you will be responsible...