Customer Service Representative
7 days ago
**Location:** Cambridgeshire
Hours: 9am – 5pm Mon - Fri
**Salary:** £24,400 plus bonus
Due to continued growth, CV-Library is supporting our client to recruit Customer Service Advisors.
**Key Responsibilities:**
- Process orders- Answer a large volume of inbound calls- Deal with customer queries and handle complaints by phone, live chat and email.
**Requirements:**
- Previous experience of dealing with large volumes of customer queries via the telephone and email- Sound working knowledge of Office Applications, especially Microsoft Excel- Excellent written and verbal communication skills- Good attention to detail- Ability to work under pressure and to deadlines
**Benefits:**
- 32 days holiday including bank holidays- Pension: 4% Company Contribution- Healthcare Cover- Bonus paid quarterly
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