Customer Service Representative

7 days ago


Peterborough, Peterborough, United Kingdom CV-Library Full time
**Job Title:** Customer Service Advisor

**Location:** Cambridgeshire
Hours: 9am – 5pm Mon - Fri

**Salary:** £24,400 plus bonus

Due to continued growth, CV-Library is supporting our client to recruit Customer Service Advisors.

**Key Responsibilities:**

- Process orders- Answer a large volume of inbound calls- Deal with customer queries and handle complaints by phone, live chat and email.

**Requirements:**

- Previous experience of dealing with large volumes of customer queries via the telephone and email- Sound working knowledge of Office Applications, especially Microsoft Excel- Excellent written and verbal communication skills- Good attention to detail- Ability to work under pressure and to deadlines

**Benefits:**

- 32 days holiday including bank holidays- Pension: 4% Company Contribution- Healthcare Cover- Bonus paid quarterly

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