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Product Coordinator, Escorted Tours Specialist
2 months ago
Job Summary
PerryGolf is seeking a highly organized and detail-oriented Product Coordinator to join our team. As a Product Coordinator, you will be responsible for arranging contracted ground and ship services for our worldwide portfolio of escorted small group tours and golf cruises.
Key Responsibilities
- Request and confirm bookings for hotels, golf courses, ground transportation, guides, and other ancillary services as required.
- Liaise with ground suppliers and Destination Management Companies (DMCs) to ensure seamless arrangements.
- Update ground suppliers on sales progress and establish final arrangements for ground transportation and golf.
- Create and maintain tour planning grids using standard company templates.
- Provide detailed final information to ground suppliers, including guest lists, timings, and agreed arrangements.
- Approve invoices and initiate payments to ground suppliers and host teams.
- Record actual costs and reconcile against budgeted costs.
- Follow up with ground suppliers and DMCs to maintain strong relationships and high-quality standards.
- Provide feedback to the cruise and tour development team on supplier partner and DMC performance.
Requirements
- Minimum 3 years of experience in office-based organizational and/or administrative work.
- Strong advantage to candidates with a background in travel, hospitality, or events management.
- Knowledge of and/or interest in the game of golf is a plus but not required.
- Superior verbal and written communication skills, with a passion for details.
- Knack for problem-solving, details, and collaboration, with strong organizational skills.
- Strong map reading, geography, and logistical expertise preferred.
- Ability to build relationships through various mediums.
- Understanding of foreign currency translation.
- Ability to work on multiple projects, trips, decisions concurrently, meet deadlines, respect budgets, and prioritize.
- Commitment to technology, quality data entry, and dedicated ongoing learning.
- Intermediate to Advanced in Microsoft Office, including Outlook, Word, and Excel, as well as familiarity working with databases.
- An efficient time manager who can multitask with involvement in multiple projects at the same time.
- A cool head under pressure, with the ability to make quick and committed decisions when necessary.
- Personable and credible, with excellent communication skills.
Benefits
- Competitive salary paid, negotiable based on experience.
- 28 days holiday/vacation entitlement, inclusive of UK public holidays.
- Opportunity to work with a close-knit, passionate, and highly committed team.
Location
- Candidates must be able to commit to a full-time office-based role in Helensburgh, Scotland.
- International travel may be required from time to time, including the opportunity to host a limited number of tours per year.
