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Administrative Support Specialist
2 months ago
We are seeking an experienced and organized individual to join our team as an Administrator. This is a temporary to permanent role, offering a unique opportunity to provide administrative support to our prestigious organization.
Main Responsibilities:
- Handle all incoming enquiries via the telephone and online, providing excellent communication skills and a professional phone manner.
- Assist with outgoing keep in touch calls, ensuring timely and effective communication.
- Provide general office support, including answering the telephone, ordering office supplies, and franking outgoing post.
- Import data onto the database, ensuring accuracy and attention to detail.
- Send out correspondence, including emails and letters, in a timely and professional manner.
- Book meeting rooms, order catering, book travel, and create purchase orders, demonstrating organizational skills and attention to detail.
- Assist with admin duties for events, conferences, and business meetings, ensuring seamless execution.
- Perform other ad hoc duties as required, demonstrating flexibility and a willingness to learn.
Person Specification:
- Excellent communication skills, both written and oral, with the ability to work effectively in a team environment.
- Confident and personable phone manner, with the ability to handle customer inquiries and provide excellent service.
- Accurate keyboard skills, with a good working knowledge of Microsoft Word, Excel, and Outlook.
- Able to work well in a team and work in a collaborative environment, with a positive and proactive attitude.
- Be very organized and able to work to tight deadlines, with a focus on delivering high-quality results.
Company Benefits:
- 25 days annual leave plus bank holidays, increasing by 1 day after each year of service.
- Christmas shutdown from annual leave.
- Up to 7% Employer Pension Contribution.
- Travel loan.
- Free on-site parking.
- 15-minute walk from Stevenage train station.
We are committed to promoting equal opportunities and ensuring that every candidate has the best experience with us. If you require any adjustments during the application or interview process, please let us know. Your comfort and accessibility are our priority, and we are here to support you every step of the way.
