Mandarin Speaking Operations Specialist

3 weeks ago


London, Greater London, United Kingdom People First Full time
Job Title: Mandarin Speaking Operations Associate

Ref: 22695

We are seeking a highly skilled Mandarin speaking Operations Associate to join our team in Central London. As a key member of our Operations department, you will be responsible for supporting the development, enhancement, and maintenance of our processes, systems, and controls.

Key Responsibilities:

  • Support the development and enhancement of Operations department processes, systems, and controls.
  • Review and develop branch policies and procedures related to Loans Administration, Accounts & Custody in line with changes and enhancements.
  • Deliver projects and daily work in a timely and accurate manner.
  • Investigate and resolve issues raised in the branch through Internal & External Audits for the departments supported.
  • Adhere to and strive to achieve both personal and branch KPIs as set by Management.
  • Comply with Regulatory requirements and guidelines.
  • Develop banking and operations skills to become a proficient member of the Operations department.
  • Administer day-to-day work related to Loans Administration, Accounts, and Custody business of the branch.
  • Work closely with Head Office for system testing, enhancements, and updates.

Requirements:

  • Fluent level of Mandarin and English in speaking and writing.
  • Relevant Payment experience in Corporate Banking or FI sector.
  • Degree holder.
  • Good knowledge of payments operations, Loans administration, and Corporate Accounts Administration.
  • Strong learning capabilities.
  • Approachable personality with a proactive approach to taking initiatives and responsibility.

Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First is committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or whether or not they have a disability.

People First (Recruitment) Limited acts as an employment agency for permanent and fixed-term contract recruitment and as an employment business for the supply of temporary workers.



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