Technical Support Specialist
4 weeks ago
At VCG Technology Services Limited, we're committed to making conscious technology investment choices. Our team of network infrastructure specialists has over 20 years of experience in delivering exceptional service to our customers.
We're looking for a skilled Customer Service Professional to join our team. As a key member of our Customer Services team, you'll play a critical role in supporting customers with incidents and service requests. Your proactive approach will ensure that tickets are effectively managed with internal and external stakeholders, providing clear and timely updates.
Key Responsibilities:
- Provide exceptional customer service and support
- Manage customer tickets and incidents
- Collaborate with internal and external stakeholders
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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