Front of House Team Ambassador

2 weeks ago

London, Greater London, United Kingdom The Cinnamon Collection Full time

Delivering Exceptional Service

The Cinnamon Collection seeks a skilled and passionate Front of House Team Member to join our dynamic team. As a Front of House Team Member, you will be the face of our restaurant, ensuring every guest receives warm hospitality and impeccable service.

Your Key Responsibilities:

  • Deliver Outstanding Service: Greet guests with a smile, guide them through our menu, and ensure they have an exceptional dining experience from start to finish.
  • Be a Brand Ambassador: Represent The Cinnamon Collection with professionalism and charm, sharing your knowledge of our dishes, drinks, and story to enhance the guest experience.
  • Support Seamless Service: Work closely with the kitchen and bar teams to ensure smooth communication and efficient service, creating a cohesive dining atmosphere.
  • Handle Reservations & Enquiries: Assist guests with bookings, queries, and any special requests to ensure their needs are met and expectations exceeded.
  • Maintain a Positive Environment: Create a welcoming and energetic atmosphere for both guests and colleagues, contributing to the restaurant's overall success.

What We're Looking For:

  • Guest-Focused: You have a passion for hospitality and love creating memorable experiences for every guest who walks through the door.
  • Excellent Communicator: You're confident, friendly, and able to communicate effectively with guests and colleagues alike.
  • Attention to Detail: From taking orders to managing tables, you ensure that every detail is attended to with precision and care.
  • Team Player: You thrive in a fast-paced, collaborative environment and are always willing to support your team to ensure smooth service.
  • Positive Attitude: You bring enthusiasm and energy to the restaurant, creating a warm and inviting atmosphere for guests and staff alike.

The Perks:

  • Grow with Us: From day one, we invest in your development. With tailored training and clear pathways for progression, your journey from Assistant Manager to General Manager—or even Operations Manager—starts here.
  • Rewards That Matter: Enjoy a performance-based bonus scheme, exclusive discounts on dining with us, and access to savings at thousands of retailers through our BRG Spark App.
  • Well-being at Your Fingertips: From advanced pay access with Wage stream to comprehensive healthcare support and free financial advice, we take care of our team like family.
  • Flexible Working: We know life is full of surprises, so we offer flexible working opportunities to help you balance it all.

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