Software Support Specialist

3 weeks ago


Derby, Derby, United Kingdom Resonate Full time
About the Job
We're seeking a talented Software Support Specialist to join our Technical Support Team at Resonate. As a key member of the team, you will be responsible for providing top-notch support and maintenance for our software solutions used across the UK daily to manage train performance.

The ideal candidate will have experience in supporting complex web applications that provide essential business services. You'll need strong skills in Linux system and network configuration, software installation, troubleshooting, and bash scripting. Additionally, experience working with on-premise, cloud, and hybrid infrastructure environments is essential. Knowledge of standard internet protocols and ports, network monitoring and analysis tools, and configuration of network devices (switches, routers, firewalls) is also necessary.

In return for your hard work, you'll receive a competitive salary of £50,000 per annum, plus benefits including 20 shifts leave per annum, pension plan through Aviva with matched contributions from 5%-8%, private healthcare for you and immediate dependents, group life assurance cover, and group income protection cover. Don't miss out on this fantastic opportunity to join our dynamic team

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