Customer Service Administrator

2 days ago


Coventry, Coventry, United Kingdom Pearson - UK Full time

Pearson VUE, a leading provider of computer-based testing, is seeking a Customer Service Administrator to support its Test Centres worldwide.

About the Role

This part-time position involves working 16 hours per week, primarily on weekends. As a Customer Service Administrator, you will be responsible for ensuring a smooth and secure exam experience for candidates visiting our Test Centres.

Key Responsibilities
  • Verify candidate personal identification documents and explain the exam process
  • Comply with exam testing security procedures and follow company policies
  • Perform housekeeping duties, including vacuuming floors and sanitizing workstations as needed
Requirements

To succeed in this role, you must be flexible and able to work varying shifts, including evenings and weekends. You should also possess excellent attention to detail and be comfortable working in a quiet testing environment.

In addition, having basic Microsoft Office skills, particularly in Word, Excel, and Outlook, would be advantageous.

Compensation

The estimated annual salary for this position is £32,560 based on 16 hours of work per week, assuming an hourly rate of £7.77. This figure is subject to change and may vary depending on individual circumstances.



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