Technical Service Desk Engineer

3 weeks ago


Dartford, Kent, United Kingdom ENGINEERINGUK Full time
Job Description

We are seeking a Technical Service Desk Engineer to join our team at ENGINEERINGUK. As a key member of our IT Support team, you will be responsible for providing remote support to multiple sites and offices across the UK.

You will work closely with our IT team to troubleshoot and resolve incidents, complete service requests, and provide excellent customer service to our users. The ideal candidate will have experience working with Microsoft applications, such as Office365, Teams, and OneDrive.

Key deliverables include building and maintaining good working relationships within the team and throughout the business, explaining technical issues in simple terms to customers, and monitoring the service desk queue to ensure timely responses to new tickets.

The salary range for this role is £30,000 - £38,000 per annum.



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