Customer Service Advisor
5 days ago
Sales order queries, updating internal customer relationship management systems and excellent data entry skills are essential for this role. Estimated salary is up to £28k.
Key responsibilities include handling sales order queries via email and telephone professionally and effectively. Previous CRM/ERP experience is ideal as the client continuously reviews systems and processes.
- Assist customers with queries relating to orders, delivery updates, proofs of delivery, and returns.
- Record calls, emails, tasks, and other required information in the internal CRM system.
- Input and update orders using internal order processing systems.
Benefits include a competitive basic salary, free parking, regular bonuses, training opportunities, and career progression.
- Free parking on site.
- Regular company performance bonuses and incentives.
- Training and development opportunities.
- Career progression within the company.
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