Customer Service Advisor

5 days ago


Poole, Poole, United Kingdom Collaborate Recruitment Full time

Sales order queries, updating internal customer relationship management systems and excellent data entry skills are essential for this role. Estimated salary is up to £28k.

Key responsibilities include handling sales order queries via email and telephone professionally and effectively. Previous CRM/ERP experience is ideal as the client continuously reviews systems and processes.

  • Assist customers with queries relating to orders, delivery updates, proofs of delivery, and returns.
  • Record calls, emails, tasks, and other required information in the internal CRM system.
  • Input and update orders using internal order processing systems.

Benefits include a competitive basic salary, free parking, regular bonuses, training opportunities, and career progression.

  • Free parking on site.
  • Regular company performance bonuses and incentives.
  • Training and development opportunities.
  • Career progression within the company.


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