Technical Support Specialist
4 days ago
Job Summary:
Becketts Foods Ltd is seeking a highly skilled Technical Assistant to join our Technical Department. As a Technical Assistant, you will play a crucial role in managing the artwork process and ensuring a technically led operational environment through the improvement of Food Safety Culture and Continuous Improvement in Processing.
Key Responsibilities:
- To engage with technical and other operational teams to bring QMS/HACCP off the page and into the factories.
- To support the completion of relevant data analysis/metrics and reporting of that analysis to the relevant departments.
- To conduct investigations and resolving failures to meet specifications/procedures (customer complaint investigation, root cause and corrective/preventative actions).
- To conduct random factory process, hygiene and traceability audits to drive continuous compliance.
- To support/take an active role in technical project work.
Requirements:
- Degree level in food safety/science/technology discipline or relevant scientific degree, coupled with relevant food industry experience, or
- Experience of working within a Technical Team in a food based manufacturing industry, working to legal requirements, food accreditation standards and customer codes of practice, with HACCP and Food Safety Level 3 qualifications.
- Good level of knowledge of computer systems such as Word, Excel, Access and email.
- Experience with analysis, interpretation and reporting of data.
- Experience of working with diverse teams.
- Excellent communication skills.
- Internal auditor certification (preferred, but not required – training can be provided).
What We Offer:
- Salary £34,227.
- 33 days' holiday, with the option to buy up to five extra days.
- Access to GroceryAid, which provides emotional, practical and financial support.
- Benefits and recognition hub - including amazing colleague discounts.
- Career development and mentoring from your manager.
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