Sales and Customer Service Director
3 weeks ago
**Job Overview:** Retail Branch Leader
We are seeking an experienced and results-driven Retail Branch Leader to join our team in Ballymoney, Northern Ireland. As a key member of our team, you will be responsible for leading the daily operations of our retail branch, driving sales growth, and delivering exceptional customer service.
The ideal candidate will have a proven track record of experience in a similar role, preferably within the retail or building industry. You will possess excellent communication skills, strong leadership abilities, and a flexible approach to working in a fast-paced environment.
Key Responsibilities:
- Lead a team to deliver exceptional customer service, resolving customer complaints and concerns in a professional and timely manner.
- Develop and implement sales strategies to drive revenue growth and improve customer satisfaction.
- Manage the busy trade/DIY counter, processing sales documentation and handling stock management.
Benefits:
- Competitive salary: £45,000 - £55,000 per annum
- Life assurance
- Health cash plan
- Rewards and shopping discounts
- Employee assistance programme
- 30 days annual leave
We are an equal opportunities employer and welcome applications from all communities, diversities, and ethnic backgrounds.
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