Customer Service Representative

4 days ago


Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £20,000 - £30,000
Sales Assistant Role Overview

As a Sales Assistant at beBee Professionals in Swansea, United Kingdom, you will have the opportunity to work in a dynamic retail environment and deliver exceptional customer service. Your key responsibilities will include greeting and assisting customers, providing product knowledge and advice, and operating the cash register and handling transactions.

Responsibilities:

  • Customer Service: Provide excellent customer service by greeting and assisting customers, answering their queries, and resolving any issues they may have.
  • Product Knowledge: Stay up-to-date with the latest products and services offered by beBee Professionals, and provide product knowledge and advice to customers.
  • Till Operations: Operate the cash register and handle transactions accurately and efficiently.
  • Store Presentation: Maintain the store's visual presentation and stock levels to ensure a clean and tidy environment.
  • Stock Replenishment: Assist with stock replenishment and inventory checks to ensure that the store has sufficient stock to meet customer demand.

Requirements:

  • Customer Focus: You must have a customer-focused attitude and be able to provide excellent customer service.
  • Communication Skills: Excellent communication and interpersonal skills are essential for this role.
  • Flexibility: You must be flexible and able to work weekends, evenings, and holidays.
  • IT Skills: Basic IT skills for till and stock management systems are required.

Benefits:

  • Competitive Salary: A competitive hourly wage of £8.50 per hour.
  • Employee Discounts: Employee discounts on store products.
  • Training Opportunities: Training and development opportunities to grow within the company.
  • Team Environment: A friendly and supportive team environment.
  • Flexible Working Hours: Flexible working hours.


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