Senior Service Delivery Executive

1 day ago


Nottingham, Nottingham, United Kingdom SF Recruitment (Nottingham) Full time

Job Title: Senior Service Delivery Executive

We are seeking a highly motivated Senior Service Delivery Executive to join our team at SF Recruitment (Nottingham). As a Senior Service Delivery Executive, you will be responsible for managing the day-to-day service delivery operations to ensure seamless, high-quality service for clients.

Location: Nottingham
Salary: £31,000 per annum

About the Role:

The ideal candidate will have a strong understanding of service delivery models, service management frameworks (ITIL), and continuous improvement methodologies. You will lead the day-to-day service delivery operations to ensure seamless, high-quality service for clients. Your excellent problem-solving skills and proactive approach to issue resolution will enable you to drive continuous service improvement initiatives to enhance efficiency and client satisfaction.

  • Lead the day-to-day service delivery operations to ensure seamless, high-quality service for clients.
  • Develop and implement strategies to improve service quality and client satisfaction.
  • Act as the primary point of contact for client feedback, concerns, and requests.

Key Skills and Qualifications:

- Proven experience as a Service Delivery Manager or in a similar role within a service-driven environment.
- Strong understanding of service delivery models, service management frameworks (ITIL), and continuous improvement methodologies.
- Excellent problem-solving skills with a proactive approach to issue resolution.
- Experience working with SLAs, KPIs, and performance metrics.

What We Offer:

- Competitive salary and benefits package.
- Opportunity to work with a leading company in the industry.
- A collaborative and supportive work environment.
- Career growth and professional development opportunities.



  • Nottingham, Nottingham, United Kingdom Air IT Limited Full time

    As a Service Delivery Manager at Air IT Limited, you will play a pivotal role in shaping the client experience and driving operational excellence. Your key responsibilities will include:Key Responsibilities:Overseeing the entire client lifecycle experience, striving to meet and exceed operational metrics.Fostering strong internal and external partnerships to...


  • Nottingham, Nottingham, United Kingdom Air IT Limited Full time

    Job Title: Service Delivery Excellence ManagerWe are seeking a highly skilled Service Delivery Excellence Manager to join our team at Air IT Limited. This is an exciting opportunity to drive operational excellence and enhance the client experience.Location: Nottingham, UKSalary: £55,000 - £65,000 per annum, depending on experienceAbout the Role:Job...


  • Nottingham, Nottingham, United Kingdom Air IT Limited Full time

        Job Purpose:As a Service Delivery Manager at Air IT Limited, you will be responsible for overseeing the entire client lifecycle experience, striving to meet and exceed operational metrics while fostering strong internal and external partnerships.    Key Responsibilities:Manage all operational issues related to service and project delivery,...


  • Nottingham, Nottingham, United Kingdom SF Recruitment (Nottingham) Full time

    Job Title: Service Delivery Manager ProfessionalWe are seeking a highly skilled Service Delivery Manager Professional to join our team at SF Recruitment (Nottingham). As a key member of our organization, you will be responsible for overseeing the delivery of services to clients, ensuring that all services are delivered efficiently, on time, and meet the...


  • Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full time

    We are seeking a skilled Assistant Delivery Driver to join our team at Quality Service Recruitment. The ideal candidate will have a background in warehousing and previous experience in distribution, with the ability to handle heavy loads and work accurately with paperwork at delivery points.Key Responsibilities:• Manual handling of loads• Map reading and...


  • Nottingham, Nottingham, United Kingdom Synapri Full time

    Synapri seeks a highly skilled Senior Delivery Expert to lead our delivery strategy. Based in Nottingham, this role will require occasional travel.As a key member of the Synapri team, you will be responsible for implementing Agile delivery practices across the organisation and ensuring its success.This includes defining best practices, identifying...


  • Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full time

    About this role:We are currently looking for an experienced Class 2 HGV driver to join our team. As a beverage delivery driver, you will be responsible for delivering kegs, barrels, and cases of beverages to public houses across the Midlands.As a key member of our team, you will play a vital role in ensuring that our customers receive their deliveries on...


  • Nottingham, Nottingham, United Kingdom Synapri Full time

    Head of Delivery required for Synapri, a leading organisation based in the UK. This role involves advocating Agile delivery across the organisation and setting it up for success.The successful candidate will define delivery best practices, identify impediments, and work with relevant teams to resolve them.Key responsibilities include owning the delivery...


  • Nottingham, Nottingham, United Kingdom Synapri Full time

    Job Description: Synapri is seeking an experienced Head of Agile Transformation to lead the implementation of Agile delivery practices across the organisation. The ideal candidate will have a comprehensive understanding of Agile methodologies and excellent planning and organisational skills. Key responsibilities include:Defining and implementing Agile...


  • Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full time

    About this role:We are currently seeking an HGV assistant delivery driver to join our team in the Eastwood area of Nottingham.As a key member of our logistics team, you will be responsible for assisting our drivers with the delivery of kegs, barrels and cases of beverages to public houses across the Midlands.The ideal candidate will have a warehouse...


  • Nottingham, Nottingham, United Kingdom RELX Full time

    About the RoleWe are seeking an exceptional Senior Service Delivery Specialist to join our team at LexisNexis Risk Solutions.Job DescriptionThe successful candidate will be responsible for managing the delivery of contracted services to clients, ensuring that Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) outlined in contracts are...


  • Nottingham, Nottingham, United Kingdom Ventro - Fire Compliance Full time

    **Job Title:** Senior Director of Delivery**Location:** Nottingham **Contract Type:** Permanent, Full-time, Monday-FridayVentro Ltd is a leading provider of fire-safety services and net zero retrofit. Due to expansion, we are looking for a highly experienced Associate Director to join our team.**Key Responsibilities:You will report to the Divisional Director...


  • Nottingham, Nottingham, United Kingdom Nottingham City Council Housing Services Full time

    Job Description:Role: Service Delivery ManagerAt Nottingham City Council Housing Services, we are looking for a skilled Service Delivery Manager to oversee the repair operations of our facilities. This is a permanent opportunity to lead our team in providing excellent services to our residents. As a Service Delivery Manager, you will be responsible for...


  • Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full time

    We are seeking a reliable and experienced Class 2 driver to join our team in delivering beverages to public houses across the Midlands. As a full-time, long-term driver, you will be responsible for making deliveries of kegs, barrels, and cases, often involving multiple stops and assisting with unloading at the end destination.About the RoleThis is a...


  • Nottingham, Nottingham, United Kingdom Commify Group Full time

    At Commify Group, we're seeking a skilled Service Delivery Manager to join our Professional Services Management team. In this role, you'll be responsible for ensuring seamless service delivery to our customers.The ideal candidate will lead the project delivery team, monitor progress, and track key performance indicators (KPIs). They'll also be responsible...


  • Nottingham, Nottingham, United Kingdom Commify Group Full time

    At Commify Group, we're seeking a skilled Service Delivery Manager to join our Professional Services Management team. In this role, you'll be responsible for ensuring seamless service delivery to our customers.The ideal candidate will lead the project delivery team, monitor progress, and track key performance indicators (KPIs). They'll also be responsible...


  • Nottingham, Nottingham, United Kingdom DP World Full time

    This is a fantastic opportunity to join DP World as a Senior Logistics Executive and lead our Supply Chain Solutions team. With a strong background in warehouse operation management, WMS implementations, and solution design, you will be responsible for delivering market-leading competitive solution offerings for all Tech/Industrial EU Bid opportunities. Your...


  • Nottingham, Nottingham, United Kingdom Brakes Food Shop Full time

    Job Title: Senior Business Development ExecutiveCompany Overview: Brakes Food Shop is a leading food supplier in the hospitality industry, dedicated to providing high-quality products and exceptional customer service.Salary: £40,000 - £60,000 per annum, depending on experience, with an uncapped bonus potential.Job Description: We are seeking a dynamic and...


  • Nottingham, Nottingham, United Kingdom Commify Full time

    We are seeking a skilled Service Delivery Manager to join our Professional Services Management team at Commify.The successful candidate will be responsible for ensuring that services are delivered to customers in a seamless manner.Key responsibilities include:Leading the project delivery teamMonitoring progress and tracking KPIsOrganising the allocation of...


  • Nottingham, Nottingham, United Kingdom Clinisupplies Full time

    About the RoleWe are seeking a highly motivated and experienced Senior Account Executive to join our sales team at Clinisupplies, a leading UK-based manufacturer and supplier of medical appliances.This is an exciting opportunity to work in a target-driven environment and contribute to the success of our company. As a Senior Account Executive, you will be...