Maintenance Management Professional
1 day ago
GRAHAM ASSET MANAGEMENT LIMITED is seeking a highly skilled maintenance management professional to join our team. As the main interface between clients and our maintenance team, you will use in-house software to facilitate communication.
Salary:$60,000 - $80,000 per annum
Job Description:The successful candidate will be responsible for managing maintenance activities, including acting as the main interface between clients and our maintenance team, using in-house software to facilitate communication, logging and tracking calls and jobs through our helpdesk software (IFS), addressing requests received by phone, email, or in person, generating purchase orders for engineers and subcontractors as needed, addressing client and subcontractor queries and complaints as the first point of contact, resolving issues professionally and promptly, oversight job progress against KPIs, manage response and rectification times, and apply escalation procedures when required, keeping internal systems updated, producing daily/weekly reports, and ensuring data accuracy for client and management review.
Requirements:- A proven track record in facilities management and a drive to succeed.
- Proven success in a similar facilities management role with at least three years of experience.
- Technical expertise in a wide range of building services and M&E disciplines.
- Proficiency in Microsoft Office, particularly Excel.
- Clean driving license.
- 3rd level qualification within the building environment.
- Experience with bespoke CAFM or business management software.
- Enjoy up to 36 days of paid annual leave to maintain a healthy work-life balance.
- Financial Security: Benefit from an excellent company pension and free life assurance, providing financial peace of mind.
- Health & Wellness: Receive free BUPA health assessments, access discounted private healthcare and gym memberships, and take advantage of free will advice and yearly flu jabs.
- Wellbeing Support: Engage with our Employee Assistance and Health and Wellbeing programme designed to support your overall well-being.
- Career Growth: Access ongoing training and development opportunities to support your professional advancement.
- Enjoy free onsite parking and other valuable benefits.
We strive to create a positive and inclusive work environment where everyone can thrive.
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