Luxury Hospitality Operations Director
1 week ago
Beaverbrook, a renowned hospitality group, is seeking an accomplished Hotel Manager to lead its London property. As a key member of the team, you will be responsible for overseeing all aspects of operations, ensuring exceptional guest experiences, and driving business growth.
About the RoleThis is a dynamic opportunity for a seasoned professional with a strong background in luxury hospitality. You will oversee daily operations, manage budgets, forecasts, and cost management, and drive continuous improvement through data analysis and innovative planning.
Key Responsibilities- Inspire a culture of teamwork, dedication, and professionalism across all departments.
- Ensure operational excellence across Housekeeping, Maintenance, Guest Relations, Food & Beverage, and Events.
- Lead by example, providing clear direction and motivating staff to deliver exceptional service.
- Drive business growth through strategic planning, market research, and revenue management.
- Develop and implement initiatives to improve guest satisfaction and loyalty.
- Commercially astute with a strong understanding of luxury hospitality and food & beverage.
- A proven leader with experience in similar roles within high-end properties.
- Strong leadership skills with the ability to motivate and empower staff.
- Effective communicator with excellent interpersonal and presentation skills.
- Confident decision-maker with a focus on guest experience and service excellence.
We offer a competitive salary package, including:
- £60,000 - £80,000 per annum, depending on experience.
- Discounts on retail, gym memberships, cinema tickets, and more with our rewards program.
- Personal development support and access to recognised qualifications.
- Meals on duty, 28 days annual leave, pension, and long service awards.
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