Electrical Product Support Specialist

2 weeks ago

Milton Keynes, Milton Keynes, United Kingdom IDEAL PERSONNEL Full time
Exciting Opportunity for Electric Actuators Product Support Engineer

IDEAL PERSONNEL is seeking a highly skilled Electric Actuators Product Support Engineer to join our team. As a key member of our support team, you will be responsible for providing technical assistance to customers, setting up and programming PLCs, motor drivers, and industrial communications.

Key Responsibilities:

  1. Design and deliver training courses and presentations to customers and internal teams
  2. Write user manuals and technical guides to support product usage
  3. Investigate and test products to evaluate their performance
  4. Collaborate with cross-functional teams to resolve technical issues
  5. Develop and maintain technical documentation and knowledge base

Requirements:

  1. Relevant degree or HND qualification in Electronics, Electromechanical, or Mechatronics Engineering
  2. Minimum 1 year of relevant work experience
  3. Strong knowledge of PLCs and ladder or structured text programming language
  4. Experience with electrical motion control for industrial applications
  5. Excellent verbal and written communication skills

Desirable Skills:

  1. Experience with inspecting and testing devices
  2. Working knowledge of pneumatic and electrical test equipment
  3. Project management and planning skills
  4. Technical product support experience
  5. Experience delivering technical training

We offer a competitive salary and benefits package. If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application.

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