Customer Service Representative
4 weeks ago
Customer Assistant Role
We are seeking a Customer Assistant to join our team at Buzz Bingo. As a Customer Assistant, you will be responsible for providing exceptional service to our customers, ensuring they have an outstanding experience every time they visit the club.
The Role
As a Customer Assistant, you will be the face of our club, interacting with customers, answering their queries, and resolving any issues they may have. You will also be responsible for maintaining a safe and welcoming environment for all customers and colleagues.
Responsibilities
- Provide exceptional customer service, responding to customer queries and resolving any issues in a timely and professional manner
- Build rapport and relationships with customers, ensuring they feel valued and appreciated
- Support with other duties as requested by the line manager, including maintaining a safe and welcoming environment
Requirements
- Experience in delivering first-class customer service in a face-to-face role, preferably in a hospitality, retail, or leisure environment
- Outstanding communication skills, able to adapt to different situations and customers
- Ability to work flexibly, including evenings and weekends
Benefits
- Competitive salary and benefits package
- Opportunities for career development and progression
- Staff discount on bingo tickets, food, and soft drinks
- Refer a friend scheme
- Pension scheme
Why Join Us?
At Buzz Bingo, we are passionate about providing an exceptional customer experience. We are committed to creating a welcoming and inclusive environment for all customers and colleagues. If you are a people person, with a passion for delivering exceptional customer service, we would love to hear from you.
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