Prisoner Casework Specialist

1 month ago


Croydon, Greater London, United Kingdom HM Prison & Probation Service Full time
Job Summary

HM Prison & Probation Service is seeking an experienced Casework Specialist to join our team at our HQ in Croydon. As a key member of our Prisoner Casework unit, you will be responsible for drafting a wide range of correspondence and casework, ensuring that all work is completed to a high standard and meets the needs of our stakeholders.

Key Responsibilities
  • Providing urgent, concise, and accurate briefing for Ministers, Private Office, Press Office, and other senior officials.
  • Preparing draft responses for Ministers, the CEO, and other senior officials.
  • Monitoring the review of adjudication appeals from prisoners in respect of determinate and indeterminate sentence prisoners, ensuring that thorough reviews have been carried out in accordance with the PSI.
  • Overseeing the acceptance of PPO's recommendations and drafting responses to the PPO, referring to the Band 5 where appropriate.
  • Producing responses to Treat Official cases.
  • Reviewing and monitoring their own caseload, identifying pressure points, and finding ways to manage the pressures to ensure that business targets are met.
  • Initial involvement with complex and high-profile cases, flagging up to senior managers where Press Office and Private Office need to be informed of any cases that are likely to attract media attention.
  • Providing Private Office, via their line manager, with urgent advice on sensitive or critical cases.
  • Managing the team inbox to ensure that all correspondence is correctly allocated in a timely fashion.
  • Building and sustaining effective working relationships with policy holders and other agencies, including the PPO, Police, Government Legal Department, Legal Advisors, and prisons, etc.
Person Specification

We are looking for a highly skilled and experienced Casework Specialist who can demonstrate excellent communication and influencing skills, as well as the ability to work at pace and manage a quality service. The ideal candidate will have a strong understanding of the work of HMPPS HQ and policy groups and be able to network effectively.

Benefits

As a member of HM Prison & Probation Service, you will have access to a range of benefits, including:

  • Access to learning and development opportunities.
  • A working environment that supports a range of flexible working options to enhance your work-life balance.
  • A working culture that encourages inclusion and diversity.
  • An employer contribution to the Civil Service Pension Scheme.
  • Annual leave and public holidays.
  • Season Ticket Advance.


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